Describe your problem

Start with whatever went wrong most recently. A sentence or two is plenty, and we'll ask about the rest. Whatever software you use today can usually stay.

Step 1 of 3: The problem. Progress saves on this device

What keeps going wrong, and who does it slow down? Plain words are fine. Your industry What kind of problem is it? Pick all that apply

Add anything that helps (all optional)

Examples help us understand your problem and give you a sharper price.

Your files stay private and confidential.

Read our confidentiality terms

Want a signed NDA first for extra peace of mind?

Yes, send me a signed NDA before I upload anything

Click to choose files from your computer, or drag them hereFor example: a spreadsheet, a photo, a screenshot or a PDF
Up to 5 files, 1.5 MB each

We keep your files only while we build. They’re deleted within 30 days after your product is delivered or the project is cancelled, or anytime you ask.

Links (optional)

Anything else we should know? (optional)

Your data stays yours. Files are used only to solve your problem, never sold or shared, never used to contact your customers or pitch competitors, and are deleted within 30 days after delivery or cancellation, or whenever you ask. Full details

Real files are fine. If you want to hide customer names, we have an option for that too.

Use codes instead of customer names Delete my files once my finished product is delivered (or if I cancel)

Please remove customers' personal details (home phone numbers, card numbers) if you can.

Company name Your email Team size I agree to the privacy policy and to being contacted about this request.

Your data stays yours

Used only for your projectNothing else, ever.

Deleted after deliveryFiles are removed within 30 days, or sooner if you ask.

Never sold or sharedNot with anyone, including your competitors.

NDA availableHappy to sign one before you share anything.

How we protect your data. Encrypted in transit, stored in the United States.