What we build
Most of what we build started as a complaint. Below are the ones we hear most, grouped by how big the fix usually is. Field service companies will recognize nearly all of them, and plenty of offices, shops, and multi-location teams have the same problems under different names.
Whatever software you use today can usually stay. We fill the gap it leaves, often from an export. Take the 2-minute checkup if you're not sure what to ask for.
Full systems
Larger builds, sometimes delivered in stages. Two of them are working apps you can open now. The company names and numbers are made up.
Bigger systems
Company portal
By mid-morning, the day's status is spread across several group chats, and every question about the route ends up on your phone.
In the portal, techs open today's jobs on a phone, the office sees status and notes as they come in, and each person sees only their part of the day. Think back to your busiest morning last month: how many of those calls would you have skipped?
Bigger systems
Q&A Library
The answers exist, but they live in binders, old chats, and one person's head. The same questions keep coming in before lunch.
This is the full work suite: techs ask in plain words, browse procedures with the source named, and you can see what the team has been asking.
Standard to Bigger
Smart scheduling and routing
Rain on Tuesday, a tech out on Wednesday, and the rest of the month is now a puzzle you rebuild by hand.
The planner groups stops so each crew works one area a day, fits missed visits back in before month-end, and covers a sick day without starting over.
Standard to Bigger
Inventory tracking with QR codes
Parts and chemicals leave the shop on trucks, and you often find out they're gone when a tech is already on site.
Techs scan a QR label to take or return stock. You get a reorder list before the shelf is empty. There isn't a public demo of this one yet, so we scope it from how your shop actually runs.
Quick builds
Smaller jobs. A Quick Fix starts at $299 and usually takes 1 to 2 days. A Standard Build is the next step when the work is a bit bigger, usually 3 to 7 days.
Standard Build
Basic field assistant
Techs call the office with the same questions, and you never get a clean list of what keeps coming up.
The Harborview example is a simple phone page: they ask in plain words, get an answer from your procedures, and you see the repeats. It costs less than the full Q&A Library.
Standard Build
Owner insights from exports
The jobs are already in your field app. You still can't see which accounts lose money without building a pivot table.
Drop in a weekly or monthly export and read a short brief: money-losing accounts, heavy travel days, slow quotes. It's read-only. Nothing goes back into the field app.
Quick Fix to Standard
Warranty or callback packet
A claim sits at the manufacturer because the serial photo or install date never left a text thread.
The tech fills a short checklist on site. The office gets a print-ready packet with every required item marked.
Standard Build
Your business, set up
You've got clients and work, but requests still arrive as texts and missed calls. There may not be a real site yet.
We put a clean site, a request form, a simple job list, and reminder texts in one place. It's a practical next step for a one-person lawn or pool service.
Standard Build
Automatic invoicing
The work is done, but invoices wait until someone has time to type them up.
Finished jobs turn into invoices on rules you approve, and unpaid ones get a reminder. We build this around the way you already bill, so there isn't a public demo to click through.
Quick Fix to Standard
Missed calls and follow-ups
The phone rings while the crew is on a job, and the callback happens too late, or not at all.
Missed calls can get a text back, common questions can use answers you've approved, and follow-ups after service can go out on their own.
Assessed per request
Something else
A lot of the work we take on doesn't start with a tidy name. If it's eating hours every week, describe it.
We'll tell you honestly whether we can help, what it would take, and what it would cost.
Every project uses the same process: a free written assessment, a signed scope, a fixed price, and two rounds of changes. The live examples use made-up data.